The Doggie Diva Boutique
FAQ

 

 

    • Shipping cost?

    • Do you ship outside the U.S.?

    • How long before items ship?

    • Where are your items made?

    • Do you accept returns?

    • Do you make larger or custom items?

    • Question: What payment methods do you take?

    • Question: Do I need a PayPal account to pay?


    Shipping cost? top

    Shipping is $6.95 for purchases up to $75.00. Shipping is free for orders of $75.00 or more. Orders are shipped by First Class or Priority Mail through USPS.

    Do you ship outside the U.S.? top

    At this time we only ship within the United States.

    How long before items ship? top

    All items are handmade once payment has cleared, at this time most items ship out in 7 - 10 business days. Please note that this does not include weekends or holidays. Embroidered T shirts or larger orders can take up to 3 weeks to ship.

    If you need your items shipped out earlier than 10 business days or 3 weeks for t shirts, please contact before purchasing so that I can make sure your items can be made and delivered in time.

    Where are your items made? top

    My items are handmade by me in the USA.

    Do you accept returns? top

    I do not accept returns for the health and safety of myself, my pets, and others pets. Because most of my items are custom made to your dogs measurements please make sure and measure your pet and purchase the correct size for them.

    If I do make a mistake on an item I will do my best to fix it for you. I want my customers to be happy with their items and have a wonderful experience shopping at The Doggie Diva Boutique!

    Do you make larger or custom items? top

    YES! I am always happy to do custom work! I have sizes XXS - Medium listed on my website but I do make larger and custom items, just contact me and let me know what you would like and I will set it up for you.

    Question: What payment methods do you take? top

    Answer: You can pay through PayPal, you will be directed to the PayPal website and complete payment through their secure system.

    Question: Do I need a PayPal account to pay? top

    Answer: No, you do not have to have a PayPal account to checkout through their secure system.